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Terms of Service

Online Store Terms And Conditions Of Aerobits

  • §1 Preliminary Provisions

The Aerobits online store, available at https://www.aerobits.pl/shop, is operated by Aerobits Sp. z o.o., headquartered at ul. Przestrzenna 11, 70-800 Szczecin, Poland, registered in the National Court Register by the District Court in Szczecin, XIII Commercial Division of the National Court Register, under KRS number: 0000673815, REGON: 366941733, VAT (NIP): 8513207041, with a share capital of 5,900 PLN.

These terms and conditions are addressed to Entrepreneurs and define the rules and procedures for entering into a Sales Agreement with an Entrepreneur via the Store.

§2 Definitions
  1. Consumer – a natural person who enters into an agreement with the Seller via the Store, where the subject matter is not directly related to their business or professional activities.
  2. Seller – Aerobits Sp. z o.o., based in Szczecin, at ul. Przestrzenna 11, postal code 70-800, registered in the National Court Register by the District Court in Szczecin, entered in the National Court Register at the DISTRICT COURT SZCZECIN-CENTRUM IN SZCZECIN, XIII COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under KRS number: 0000673815, REGON: 366941733, VAT (NIP): 8513207041, with a share capital of 5,900 PLN.
  3. Client – any entity making purchases via the Store.
  4. Entrepreneur – a natural person, legal person, or organizational unit without legal personality, to which separate legislation grants legal capacity, conducting business activities in their own name, who uses the Store.
  5. Store – the online store operated by the Seller at the internet address https://www.aerobits.pl/shop/.
  6. Distance Agreement – an agreement concluded with the Client as part of an organized system of concluding distance contracts (via the Store), without the simultaneous physical presence of the parties, exclusively through the use of one or more means of distance communication until the conclusion of the agreement.
  7. Terms and Conditions – these Terms and Conditions of the Store.
  8. Order – a declaration of intent made by the Client using the Order Form and directly aimed at concluding a Product Sales Agreement or Product Agreements with the Seller.
  9. Account – the client account in the Store, where the data provided by the Client and information on Orders placed by them in the Store are collected.
  10. Registration Form – a form available in the Store allowing the creation of an Account.
  11. Order Form – an interactive form available in the Store that allows the placement of an Order, especially by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
  12. Cart – a component of the Store’s software, where the Products selected by the Client for purchase are visible, and where the Order data, particularly the quantity of products, can be set and modified.
  13. Product – a movable item/service available in the Store that is the subject of the Sales Agreement between the Client and the Seller.
  14. Sales Agreement – a sales agreement for a Product concluded or entered into between the Client and the Seller via the online Store. The term “Sales Agreement” also refers to – depending on the characteristics of the Product – a service agreement and a work agreement.
§3 Contact with the Store
  1. Seller’s address: Aerobits Sp. z o.o., ul. Przestrzenna 11, 70-800 Szczecin, Poland
  2. Seller’s email address: info@aerobits.pl
  3. Seller’s phone number: +48 500 501 305
  4. Seller’s bank account number:
  • PLN: 86 1050 1559 1000 0090 3120 9894
  • EUR: IBAN: PL64 1050 1559 1000 0090 3120 9902
  • SWIFT/BIC: INGBPLPW, ING BANK ŚLĄSKI, POLAND
  1. The Client may communicate with the Seller using the addresses and phone numbers provided in this section.
  2. The Client may contact the Seller by phone during the following hours: Monday-Friday, 8:00 AM – 4:00 PM.
§4 Technical Requirements

To use the Store, including browsing the Store’s assortment and placing orders for Products, the following are required:

  1. An end device with internet access and an up-to-date web browser (such as Safari, Chrome, Microsoft Edge, Firefox) with JavaScript enabled, as well as an active email account,
  2. Enabled cookies.
§5 General Information
  1. The Seller, to the fullest extent permitted by law, shall not be liable for disruptions, including interruptions in the functioning of the Store, caused by force majeure, unauthorized actions of third parties, or incompatibility of the online Store with the Customer’s technical infrastructure.
  2. Browsing the Store’s assortment does not require an Account. Placing orders for Products in the Store’s assortment is possible either after creating an Account in accordance with § 6 of these Terms and Conditions or by providing necessary personal and address details to process the Order without creating an Account.
  3. Prices listed in the Store are net prices (excluding VAT). For customers in Poland, payment is made in PLN, while for others, payment is in EUR. The price will adjust to the selected currency based on the chosen country at checkout (order finalization stage in the cart).
  4. For customers in Poland paying in PLN, VAT at 23% is added.
  5. The final (total) amount payable by the Customer includes the price for the Product and delivery costs (including transportation, delivery, and postal fees), which the Customer is informed of on the Store’s pages during the Order placement process, including at the time of expressing the intention to enter into a Sales Agreement.
§6 Creating an Account in the Store
  1. To create an Account in the Store, the Registration Form must be completed, requiring the following information: email address, first name, and last name.
  2. Creating an Account in the Store is free of charge.
  3. Logging into the Account is done by providing the login and password established in the Registration Form.
  4. The Customer may delete the Account at any time, without providing a reason and without incurring any charges, by sending an appropriate request to the Seller, particularly via email or in writing to the addresses provided in § 3.
§7 Ordering Rules

  1. To place an Order, the following steps must be taken:

    1. Log in to the Store (optional);
    2. Select the Product for the Order and click the “Add to Cart” button (or equivalent);
    3. Log in or choose to place the Order without registration;
    4. If choosing to place the Order without registration, complete the Order Form by entering the recipient’s information and the delivery address, select the shipping method (Product delivery method), and enter invoice details if different from the recipient’s information;
    5. Click the “Order and Pay” button and confirm the Order by clicking the link sent in the email;
    6. Select one of the available payment methods and, depending on the payment method, complete the payment within the specified time.
§8 Available Delivery Methods, Payment Options, and Shipping Costs
  1. The Customer can choose from the following delivery or pickup methods:
  2. Postal shipment
  3. Courier shipment
  4. Personal pickup available at: Aerobits Sp. z o.o., ul. Przestrzenna 11, 70-800 Szczecin, Poland
  1. The Customer can use the following payment methods:
  2. Electronic payments: PayPal, BLIK, Imoje – ING Payments
  3. Bank transfer to the Seller’s account:
  • PLN: 86 1050 1559 1000 0090 3120 9894
  • EUR: IBAN: PL 64 1050 1559 1000 0090 3120 9902
  • SWIFT/BIC: INGBPLPW, ING BANK ŚLĄSKI, POLAND
  1. Detailed information on delivery methods and acceptable payment methods is available on the Store’s website.
  2. Shipping costs offered to store customers are as follows:

– Within Poland: Flat rate – 5 EURO

– Outside Poland:

– Product up to 999g: shipping cost 40 EURO

– Product from 1000g to 1999g: shipping cost 80 EURO

– Product from 2000g to 3999g: shipping cost 120 EURO

– Product from 3000g to 4999g: shipping cost 200 EURO

– Shipments are handled by DHL.

§9 Execution of the Sales Agreement
  1. The Sales Agreement between the Customer and the Seller is concluded upon the Customer placing an Order via the Order Form in the online Store in accordance with § 7 of the Terms and Conditions.
  2. After placing an Order, the Seller promptly confirms its receipt and simultaneously accepts the Order for processing. The confirmation of Order receipt and acceptance is provided by the Seller via an email sent to the Customer’s email address provided during the Order placement. This email includes at least the Seller’s statements of Order receipt, Order acceptance for processing, and confirmation of the Sales Agreement. The Sales Agreement between the Customer and the Seller is concluded upon the Customer’s receipt of this email.
  3. If the Customer chooses to personally collect the Product, the Product will be ready for pickup within the time specified in the Product description. The Customer will be additionally informed of the Product’s readiness for pickup via an email sent to the Customer’s email address provided during the Order placement.
  4. The commencement of the Product’s readiness period for pickup is calculated as follows:
  5. If the Customer chooses electronic payment – from the date the Seller’s bank account is credited.
  6. If the Customer chooses cash on personal pickup – from the date of the Sales Agreement conclusion.
  7. The Product delivery is available within the European Union and beyond.
  8. Delivery of the Product to the Customer is subject to a fee.
  9. Personal pickup of the Product by the Customer is free of charge.
§10 Right to Withdraw (Within the EU)
 
  1. When purchasing within the EU, the Consumer may withdraw from the Sales Agreement within 14 days without providing any reason.
  2. The period specified in point 1 begins upon delivery of the Product to the Consumer or a person designated by the Consumer other than the carrier.
  3. For agreements covering multiple Products delivered separately, in batches, or in parts, the period specified in point 1 starts from the delivery of the last item, batch, or part.
  4. For agreements involving regular delivery of Products over a defined period (subscription), the period specified in point 1 begins from taking possession of the first item.
  5. The Consumer may withdraw from the Agreement by submitting a statement of withdrawal to the Seller. Sending the statement before the withdrawal period expires is sufficient to meet the deadline.
  6. The statement can be sent electronically to the Seller’s email address or submitted on the Seller’s website (contact details in § 3). The statement may also be submitted on a form provided as Appendix 1 to these Terms and Conditions and as an appendix to the Consumer Rights Act of May 30, 2014, although this is not mandatory.
  7. If the Consumer sends the statement electronically, the Seller will promptly send confirmation of receipt to the email address provided by the Consumer.
  8. Effects of withdrawal from the Agreement:
  9. Upon withdrawal from a distance Agreement, the Agreement is considered void.
  10. If the Consumer withdraws from the Agreement, the Seller will promptly, no later than within 14 days from receipt of the withdrawal statement, refund all payments made by the Consumer, including delivery costs, except additional costs arising from the Consumer’s choice of a delivery method other than the least expensive standard delivery offered by the Seller.
  11. Refunds will be made using the same payment methods used by the Consumer in the original transaction unless the Consumer expressly agrees to another method without incurring any costs.
  12. The Seller may withhold the refund until the Product is returned or proof of its return is provided, whichever occurs first.
  13. The Consumer should return the Product to the Seller’s address specified in these Terms and Conditions promptly, no later than 14 days from informing the Seller of the withdrawal. The deadline is met if the Consumer returns the Product before the 14-day period expires.
  14. The Consumer bears the direct cost of returning the Product, including the cost if the Product cannot be returned by regular mail due to its nature.
  15. The Consumer is liable only for any reduction in the value of the Product resulting from using it in a manner other than necessary to ascertain its nature, characteristics, and functionality.
  16. If a Product cannot be returned by regular mail due to its nature, this information and the return cost will be specified in the Product description in the Store.
  17. The right to withdraw from a distance agreement does not apply to the Consumer in cases of:
  18. Products made to the Consumer’s specifications or serving to meet their individualized needs,
  19. Services fully performed with the Consumer’s explicit consent, provided the Consumer was informed that they would lose the right to withdraw once the service was completed,
  20. Agreements where the price depends on financial market fluctuations beyond the Seller’s control, occurring before the withdrawal period ends,
  21. Products that, upon delivery, become inseparably connected with other items,
  22. Delivery of digital content not recorded on a physical medium, provided performance began with the Consumer’s consent and after informing them of the withdrawal right’s loss.
§11 Complaints and Warranty

The Seller strives to ensure an efficient complaint and warranty process, in line with the implemented ISO 9001 standard outlining the complaint procedure.

  1. The Sales Agreement covers new Products with a 12-month warranty from the Seller.
  2. If a purchased item has a defect, the Customer has the right to submit a complaint under the Civil Code provisions on statutory warranty.
  3. Complaints should be submitted in writing or electronically to the Seller’s addresses provided in these Terms and Conditions.
  4. It is recommended that the complaint includes a brief description of the defect, the circumstances (including the date) of its occurrence, the Customer’s details, and the Customer’s request related to the defect.
  5. The Seller will respond to the complaint request promptly, and if the Customer is a Consumer, no later than 14 days. If the Consumer’s complaint is not addressed within 14 days, it is assumed the request is justified.
  6. Products returned under the complaint procedure should be sent to the address provided in § 3 of these Terms and Conditions.
  • 12 Out-of-Court Complaint and Claim Resolution Methods
  1. Detailed information on the Consumer’s options for using out-of-court complaint and claim resolution methods, as well as access to these procedures, is available at the offices and websites of district (municipal) consumer ombudsmen, consumer protection organizations, Regional Trade Inspection Offices, and at the following websites of the Office of Competition and Consumer Protection:

– [Consumer Disputes](http://www.uokik.gov.pl/spory_konsumenckie.php)

– [Individual Cases](http://www.uokik.gov.pl/sprawy_indywidualne.php)

– [Important Addresses](http://www.uokik.gov.pl/wazne_adresy.php)

  1. The Consumer has the following examples of out-of-court complaint and claim resolution options:
  2. The Consumer may request the permanent consumer arbitration court, as specified in Article 37 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), to resolve a dispute arising from the Agreement concluded with the Seller.
  3. The Consumer may request the provincial inspector of Trade Inspection, according to Article 36 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), to initiate mediation proceedings to amicably resolve the dispute between the Consumer and the Seller.
  4. The Consumer can also obtain free assistance in resolving the dispute with the Seller by using free services provided by the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Consumers’ Federation or the Polish Consumer Association).
§11 Complaints and Warranty

The Seller strives to ensure an efficient complaint and warranty process, in line with the implemented ISO 9001 standard outlining the complaint procedure.

  1. The Sales Agreement covers new Products with a 12-month warranty from the Seller.
  2. If a purchased item has a defect, the Customer has the right to submit a complaint under the Civil Code provisions on statutory warranty.
  3. Complaints should be submitted in writing or electronically to the Seller’s addresses provided in these Terms and Conditions.
  4. It is recommended that the complaint includes a brief description of the defect, the circumstances (including the date) of its occurrence, the Customer’s details, and the Customer’s request related to the defect.
  5. The Seller will respond to the complaint request promptly, and if the Customer is a Consumer, no later than 14 days. If the Consumer’s complaint is not addressed within 14 days, it is assumed the request is justified.
  6. Products returned under the complaint procedure should be sent to the address provided in § 3 of these Terms and Conditions.
  • 12 Out-of-Court Complaint and Claim Resolution Methods
  1. Detailed information on the Consumer’s options for using out-of-court complaint and claim resolution methods, as well as access to these procedures, is available at the offices and websites of district (municipal) consumer ombudsmen, consumer protection organizations, Regional Trade Inspection Offices, and at the following websites of the Office of Competition and Consumer Protection:

– [Consumer Disputes](http://www.uokik.gov.pl/spory_konsumenckie.php)

– [Individual Cases](http://www.uokik.gov.pl/sprawy_indywidualne.php)

– [Important Addresses](http://www.uokik.gov.pl/wazne_adresy.php)

  1. The Consumer has the following examples of out-of-court complaint and claim resolution options:
  2. The Consumer may request the permanent consumer arbitration court, as specified in Article 37 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), to resolve a dispute arising from the Agreement concluded with the Seller.
  3. The Consumer may request the provincial inspector of Trade Inspection, according to Article 36 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), to initiate mediation proceedings to amicably resolve the dispute between the Consumer and the Seller.
  4. The Consumer can also obtain free assistance in resolving the dispute with the Seller by using free services provided by the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Consumers’ Federation or the Polish Consumer Association).
§12 Out-of-Court Complaint and Claim Resolution Methods
  1. Detailed information on the Consumer’s options for using out-of-court complaint and claim resolution methods, as well as access to these procedures, is available at the offices and websites of district (municipal) consumer ombudsmen, consumer protection organizations, Regional Trade Inspection Offices, and at the following websites of the Office of Competition and Consumer Protection:

– [Consumer Disputes](http://www.uokik.gov.pl/spory_konsumenckie.php)

– [Individual Cases](http://www.uokik.gov.pl/sprawy_indywidualne.php)

– [Important Addresses](http://www.uokik.gov.pl/wazne_adresy.php)

  1. The Consumer has the following examples of out-of-court complaint and claim resolution options:
  2. The Consumer may request the permanent consumer arbitration court, as specified in Article 37 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), to resolve a dispute arising from the Agreement concluded with the Seller.
  3. The Consumer may request the provincial inspector of Trade Inspection, according to Article 36 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws of 2014, item 148, as amended), to initiate mediation proceedings to amicably resolve the dispute between the Consumer and the Seller.
  4. The Consumer can also obtain free assistance in resolving the dispute with the Seller by using free services provided by the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Consumers’ Federation or the Polish Consumer Association).
§13 Personal Data in the Online Store
  1. The administrator of the personal data collected via the online Store is the Seller.
  2. Personal data collected by the administrator via the online Store is collected for the purpose of executing the Sales Agreement and, with the Customer’s consent, for marketing purposes.
  3. Recipients of the online Store Customers’ personal data may include:
  4. For a Customer using postal or courier delivery in the online Store, the administrator provides the Customer’s personal data to the selected carrier or intermediary delivering the shipment on behalf of the administrator.
  5. For a Customer using electronic payment or credit card payment in the online Store, the administrator provides the Customer’s personal data to the selected payment provider for the Store.
  6. The Customer has the right to access and correct their data.
  7. Providing personal data is voluntary, but failure to provide the data required in the Terms and Conditions necessary to conclude the Sales Agreement will result in the inability to conclude such an agreement.
§14 Final Provisions
 Agreements concluded through the online Store are in Polish or English (depending on the location of the buyer).
  1. The Seller reserves the right to amend the Terms and Conditions for important reasons, including changes in legal regulations, payment, or delivery methods, to the extent these changes affect the execution of the provisions of these Terms and Conditions. The Seller will inform the Customer of each change with at least 7 days’ notice.
  2. For matters not covered by these Terms and Conditions, generally applicable provisions of Polish law shall apply, in particular: the Civil Code, the Act on Providing Services by Electronic Means, the Consumer Rights Act, and the Personal Data Protection Act.

To use the Store, including browsing the Store’s assortment and placing orders for Products, the following are required:

  1. An end device with internet access and an up-to-date web browser (such as Safari, Chrome, Microsoft Edge, Firefox) with JavaScript enabled, as well as an active email account,
  2. Enabled cookies.

Company data

KRS: 0000673815
REGON: 366941733
VAT (NIP): 8513207041

Share capital: 5900 PLN

AEROBITS Sp. z o.o. wpisana do Krajowego Rejestru Sądowego w SĄDZIE REJONOWYM SZCZECIN-CENTRUM W SZCZECINIE

XIII WYDZIAŁ GOSPODARCZY KRAJOWEGO REJESTRU SĄDOWEGO

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Contact

AEROBITS Sp. z o.o.
ul. Przestrzenna 11
70-800 Szczecin
Poland

Telephone:
+48 500 501 305

Email:
General inquiries
info@aerobits.pl

Technical inquiries
support@aerobits.pl

Sales inquiries
sales@aerobits.pl

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  • Umowa o dofinansowanie Projektu „Uzyskanie międzynarodowej ochrony patentowej 2 wynalazków Aerobits Sp. z o.o.” Nr POIR.02.03.04-32-0001/17-00 w ramach poddziałania 2.3.4 „Ochrona własności przemysłowej” Programu Operacyjnego Inteligenty Rozwój, 2014-2020 współfinansowanego za środków Europejskiego Funduszu Rozwoju Regionalnego. Całkowity koszt realizacji projektu wynosi 345 444,00 PLN, w tym kwota przyznanego dofinansowania to 147 100,00 PLN.
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  • Umowa o dofinansowanie Projektu: Element warstwy fizycznej technologii DAA (detekcji i unikania) dla bezpiecznej integracji BSP w niesegregowaną przestrzeń powietrzną w ramach działania 1.2: Sektorowe programy B+R Programu operacyjnego Inteligenty Rozwój 2014-2020 współfinansowanego ze środków Unii Europejskiej. Całkowity koszt realizacji projektu wynosi 2 489 460,66 PLN, w tym kwota przyznanego dofinansowania to 1 956 816,61 PLN. Czytaj więcej na temat projektu.
  • AEROBITS Sp. z o.o. realizuje projekt dofinansowany z Funduszy Europejskich pn. „Sub-miniaturowy system identyfikacji elektronicznej dla bezzałogowych statków powietrznych”. Numer umowy o dofinansowanie: RPZP.01.01.00-32-0006/21-00. Celem projektu jest stworzenie do 31.12.2023 roku miniaturowego urządzenia (trackera) instalowanego na dronie, które będzie integrować w swojej strukturze kilka technologii komunikacji: LTE (2G, Cat. M1), ADS-B, FLARM, Bluetooth 4.1/5.0, GNSS. Rezultatem projektu będzie sub-miniaturowy system identyfikacji elektronicznej dla bezzałogowych statków powietrznych. Wartość projektu: 4 366 600,63. Wkład Funduszy Europejskich: 2 562 539,46.

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